We Try to Solve the Right Problem
- Jul 21
- 1 min read
Helping someone today is important. But before we celebrate a solution, we ask whether we have truly solved the problem or simply moved it somewhere else. A successful story is not always a successful outcome.
For example, paying for one child to return to school may look like a victory. But if the family still depends on that income and another sibling leaves school to take their place, then we haven't solved the problem. We've only changed which child is carrying the burden.

That is why we spend so much time listening, asking questions, and understanding the circumstances surrounding each family. We want to identify the underlying problem, not just the most visible symptom. Sometimes that means our work is slower. Sometimes it is less dramatic. Sometimes the solution is more complex than we expected.
We believe families deserve more than quick answers that make for compelling stories. They deserve solutions that strengthen the entire family, avoid creating unintended consequences, and can help others facing similar challenges.
Our goal is not simply to do good today. It is to understand enough to do even better tomorrow.
Michael
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